Terms and Conditions of Service

Effective date: 22.05.2025

Welcome to ExpertStudyAid.com! By accessing and using our services (“Service,” “we,” “us,” or “our”), you (“Customer,” “Client,” or “User”) agree to abide by these Terms and Conditions (“Terms”). Please read them thoroughly before placing an order. By making a payment, you confirm that you have read, understood, and agreed to these Terms, which govern your relationship with our company. 

1. Services Provided 

We offer academic support for research purposes only. The services are designed to assist you in learning and developing academic skills. 

2. User Responsibilities 

Users must provide accurate and complete information about their orders, including deadlines, task requirements, and other specifications. Our services should be used for lawful and ethical academic purposes. 

2.1 Compliance with Laws 

Users must comply with all state and federal laws and must not engage in illegal activities while using our services. 

2.2 Prohibited Activities 

Users must refrain from using offensive language, distributing malware, discriminating against others, insulting religious beliefs, violating intellectual property rights, or engaging in any activity that breaches applicable laws. 

3. Order Placement and Payment 

Orders must be placed through our platform, and full payment is required before we begin providing the service. Once you provide all necessary details (service type, topic, deadline, and instructions), payment can be securely made to confirm the service request. 

3.1 Clear Instructions 

The customer agrees to submit clear and accurate instructions. Any contradictions or lack of detail may delay the service provided. We will contact the customer to clarify instructions if needed, but work may be paused until the instructions are clear. 

3.2 Service Provision 

Work on your requested service will begin only once payment has been made in full. Any delay in payment may lead to a delay in the service provided. 

3.3 Communication and Messaging 

3.3.1. ExpertStudyAid.com uses text messaging (SMS) as a primary means of delivering our services. By requesting a text-back on our website, you agree to receive text messages (SMS) as part of our platform messaging program. Participation in the SMS program is optional, but please note we cannot deliver our services without text messages (SMS). 

3.3.2. Your phone number will only be used for communication regarding your requests. You will receive messages including text-back confirmations, information about our services, quotes, status updates related to your requests, answers to your questions, and other messages essential for providing you relevant information and services. 

3.3.3. You can cancel the SMS service at any time. If you wish to stop receiving texts, please text “STOP”. After this, you will no longer receive SMS messages from us. 

3.3.4. If you wish to resume service via SMS, visit our website and send a text-back request again, and we will resume sending SMS messages to you. 

3.3.5. Carriers are not liable for delayed or undelivered messages. 

We provide tutoring and mentoring services with expertise across various fields of study and business. 

Do you need specialized study assistance? Achieve the best results on schedule. Ideal for university and college students. 

3.4 Pricing 

Pricing is calculated based on custom requirements, and the cost will be confirmed before payment. 

3.5 Payment Methods 

We accept payments through Visa, MasterCard, American Express, Discover, and Alipay. 

4. Refund Policy 

Refund requests must be submitted in writing via email or customer support. Refunds may be issued at our discretion if the provided service does not meet the agreed-upon requirements outlined in your initial instructions or if we fail to deliver the service entirely. 

5. Service Disclaimer 

Our services are provided “as is,” without warranties, either express or implied. 

6. Limitation of Liability 

We are not liable for any direct or indirect damages arising from the use of our service. 

7. Governing Law 

These Terms are governed by the laws of the United States. 

8. Changes to Terms 

We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and they will take effect immediately upon publication. 

9. Contact Us 

For any questions regarding these Terms, please contact us at [email protected].

10. Severability 

If any provision of these Terms is found to be invalid, the remaining provisions will remain in effect.