Privacy Policy
Effective date: 19.05.2025
At ExpertStudyAid.com (“Service,” “we,” “us,” or “our”), we prioritize your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access and use our website and services. We comply with relevant data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect and may have collected during the 12-month period several types of information from and about our users:
1.1 Personal Information
This includes your name, email address, phone number, and billing address you provide when placing an order or contacting us.
1.2 Order Information
Details about the services you request and the order specifications.
1.3 Payment Information
Payment details necessary for processing, such as credit card information. This data is securely handled by our third-party payment processors according to their privacy policies and PCI-DSS standards.
We do not collect or store any of your payment information.
1.4 Usage Information
Information about your use of our website, such as the pages you visit, links you click, time spent, IP address, device type, and browser.
1.5 Cookies and Tracking Technologies
We use cookies and other tracking tools to gather browsing activity data, enhance user experience, and improve website functionality. You can adjust cookie settings via your browser, though disabling cookies may affect website performance.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders, provide customer support, and communicate with you.
- To manage payments for services.
- To analyze website usage and improve functionality and user experience.
- To send marketing materials, promotions, and updates with your consent. You can opt-out at any time.
- To comply with legal obligations.
- To protect the rights of our users and our business.
We may store your personal information as long as it is needed for the provision of services and law compliance, but no longer than 12 months.
3. Sharing Your Information
We may share your data with third parties under the following circumstances:
- Service providers that assist with payment processing, customer support, data analysis, and other operations.
- Legal authorities, if required by law.
- In the case of a merger, acquisition, or sale of assets.
4. Data Security
We take steps to protect your information using industry-standard security measures such as encryption, firewalls, and secure servers. However, no transmission or storage method is 100% secure.
5. Your Rights
Depending on your location and applicable law, you have the following rights concerning your personal data:
- The right to access your personal data.
- The right to correct inaccuracies in your personal data.
- The right to request deletion of your personal data.
- The right to restrict or object to the processing of your personal data.
- The right to withdraw your consent for data collection.
- The right to know about how we have collected and processed your personal information during the last 12 months
- The right to opt out of processing for targeted advertising purposes.
- The right to opt out of “sales” of personal information.
We do not sell personal information for money, but we may use certain services that help us deliver interest-based advertising to you. You may still see generalized ads after opting out of targeted advertising.
6. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that a child has shared personal data without consent, we will take steps to remove that data.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and, if necessary, communicated to you in accordance with legal requirements.
8. Contact Us
If you have any questions about this Privacy Policy, feel free to contact us:
Email: [email protected]